Shipping policy
Thank you for shopping with Olde Tyme Commissary! We strive to provide a seamless and enjoyable shopping experience. Please review our shipping policy to ensure that you are well-informed about the delivery process.
1. Order Processing:
- All standard orders are processed and shipped within 2 business days after the payment is received.
- Custom and personalized orders may require additional processing time. We will contact you promptly if any further information is needed to fulfill your order.
2. Shipping Method:
- We primarily use UPS or USPS for our deliveries.
- Standard shipping times apply once the order has been dispatched.
3. Shipping Times:
- Standard shipping times vary depending on your location. Please refer to the estimated delivery times provided by the chosen shipping carrier during the checkout process.
4. Tracking Information:
- Once your order has been shipped, you will receive an email confirmation with tracking information, allowing you to monitor the progress of your delivery.
5. Custom & Personalized Orders:
- For custom and personalized orders, we may need additional details to ensure your product is crafted to your specifications.
- We will contact you promptly with any questions or clarifications needed for your custom order.
- You will be notified as soon as your personalized item has been prepared and is ready for shipment.
6. Shipping Costs:
- Shipping costs are calculated based on the weight of your order and the destination. These costs will be displayed during the checkout process.
7. Shipping Restrictions:
- Olde Tyme Commissary currently ships to the continental United States.
- Please note that certain products may have specific shipping restrictions, and these will be communicated clearly on the product page.
8. Holiday Shipping:
- During peak seasons or holidays, please allow for additional processing and shipping time due to increased order volumes.
If you have any questions or concerns about our shipping policy, feel free to contact our customer service team at thecommissary23@gmail.com.
Thank you for choosing Olde Tyme Commissary. We appreciate your business!
Sincerely,
Olde Tyme Commissary
601-366-1849
thecommissary23@gmail.com